Rookie

getting your internet up

My internet was down just as most of yours.. I found If i changed my DNS to Google, my internet came back up.. its east to Do and Undo I recommend you Google "how to change DNS to googles"   and then you don't have to worry about the Anti-customer Robot that likes to hang up on people.
here is the link to walk you through how to do it. 
https://developers.google.com/speed/public-dns/docs/using

Outage? Technical support not responding

Anyone having trouble with their internet, 78520. Also i'm trying to contact technical support and the automated machine hangs up. Ty

Re: Outage? Technical support not responding

I’m in 78610 and I was on hold for an hour and still couldn’t get through. Internet is out here too
Rookie

Re: Outage? Technical support not responding

You can try this I did and it works for me Smiley Happy 

https://developers.google.com/speed/public-dns/docs/using

Newcomer

Outage in Kirby, TX

Have had no internet for 8 hours and could not get anyone on the line at tech support. Please help.
Newcomer

Re: Outage in Kirby, TX

Same problem in Plano, Tx
Newcomer

Out in Euless

Internet has been out since 4pm on 11/1/2017.

Newcomer

Re: Outage in Kirby, TX

Out in Lewisville still 

RLM
Rookie

Re: Outage in Kirby, TX

Same here in Lakewood..75218. No connectivity since 5pm yesterday and can't get anyone to answer the phone!
N/A

Re: Texas area internet outage 11/1/17

I hope they give us credit fir this big problem, biil stay pay at full month