While trying to repair problems mostly likely due to Florence-induced power fluctuations (flickers but doesn't go completely off) I find I can no longer log on to my Technicolor TC8717T. The user ID/password I had just created before just before one such flicker doesn't work nor do the default settings.
I have tried reseting the password by unplugging the device for a few minutes and, with the device on, by pressing/holding the reset button. Neither of these reset the device. I had previously changed the keys for the two wireless access points and those values did reset so I am especially puzzled that pressing the reset button didn't also reset the user ID/password.
The device is working as an access point but I need to get back in and set up a bunch of port forwards and IP reservations. Anyone have any suggestions?
We apologize for any service issues. If the issue is not resolved, we encourage you to contact support directly for further assistance.
Please contact us at: