Expert

Re: Pay for 200 mbps and get 88

did new cables help?

 

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Established Sharer

Re: Pay for 200 mbps and get 88

I suspect the tech determined that the previous router did not have Gigabit ports, which would then limit all traffic to 100 Mbps.  He SHOULD have said that your router needed to have Gigabit ports and cable, not that it needed to be 802.11AC, which doesn't always include Giogabit ports.