Home WiFi is a wireless home network that allows your WiFi-enabled devices, such as laptops, printers, tablets, SMART TVs, smartphones, gaming devices, etc., to connect to the Internet and to one another without the use of wires. You can connect multiple devices at the same time, and it gives you the freedom to move from room to room and stay connected to the Internet from anywhere within the WiFi's signal range.
If you need to change any of your WiFi settings, such as the name of your Home WiFi network or password, you need the WiFi-enabled Internet modem passcode your technician records for you at the time of installation, usually in the back of the Welcome Guide. This is the code that enables you to get access to the settings inside the WiFi-enabled Internet modem.
For additional help with your settings, find the user guide for your equipment or call 1-800-892-4357.
Note: We do not support 3rd party WiFi-enabled Internet modem or routers. Please refer to your router’s manufacturer user guide for support.