Rookie

Internet movies do not stream with Spectrum

I have been streaming internet movies, with a device that worked well before on TWC internet and also still works well on other ISP services.

However, it does not seem to work at all  since I changed over from TWC to Spectrum, even though the speed is higher (from 15Mbps to 100Mbps).

I would like to know if Spectrum is trying to get me to go elsewhere for my internet, since this is useless for streaming anything at all, except for their TV App.

I wonder if they are blocking certain sites or reducing bandwidth when you use more bandwidth.

 

Location: Lewiston NY

Modem:  Technicolor TC8717TMV

Speed: tested between 100 and 117Mbps

Wifi Router: Linksys EA8500

Connection: Wireless at 40-50Mbps

6 REPLIES
Proven Sharer

Re: Internet movies do not stream with Spectrum

Many ISPs are cracking down on piracy websites and apps, such as Kodi, so if this is what you're referring to...then maybe.

Expert

Re: Internet movies do not stream with Spectrum

Is the 8717 in bridged mode and it's wireless turned off?

 Is this a new modem?

Are you running IPv6?

 

Rookie

Re: Internet movies do not stream with Spectrum

Wireless using my Linksys EA8500, but IPv6 is on.
Modem is new, but no WiFi.
Highlighted
Sharer

Re: Internet movies do not stream with Spectrum

Are you using a provider such as Netflix or Hulu?
Expert

Re: Internet movies do not stream with Spectrum

you have TWC phone? Turn off IPv6...

is the router set to pass WMV, multimedia? and   have you tried a wired connection?

 

Participant

Re: Internet movies do not stream with Spectrum

Turn Off IPV6 on everything, I have been streaming Netfix and Hulu for years and never any issues. I also stream via my Apple TV and no issues ever. Also if you can try to change your DNS to Google DNS 8.8.8.8 and 8.8.4.4 and see if this helps you. 

 

If you can also do a traceroute, if you have windows

Open up a Command Prompt Window = Windows Key + R  in the run box type CMD

Type: Tracert www.netflix.com and share the results.