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Internet down 75041

My internet has been down for 2 hours. Anyone else?
8 REPLIES
Newcomer

Re: Internet down 75041

76034 DOWN
Newcomer

Re: Internet down 75041

Ours too, we are in the 79924 zip code
Not applicable

Re: Internet down 75041

Same here, 78155

Spectrum CS says it's statewide for Texas, no ETA on resolution.
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Not applicable

Re: Internet down 75041

75035 is also for the last 5 hours
Not applicable

Re: Internet down 75041

Same here past 10 hours
75039
Not applicable

Re: Internet down 75041

Mine has been down since noon 😡 I work from home & couldn’t log in after lunch
Lead Moderator

Re: Internet down 75041

Good morning all!

 

Our apologies for the issues with the service.  If you are still experiencing 

issues we encourage you to do a hard reboot of your network, please unplug your modems and routers power source and wait thirty seconds before plugging it back in. (modem first then router after the modem has rebooted) 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

Newcomer

Re: Internet down 75041

Mine has been in and out and in and out for several days.  I finally got "live chat" with ******** who told me  one of my two modems wasn't one of Spectrum's, so a technician would be unable to help.