Good morning, as @MsRaye points out this is a peer to peer support forum.
if you would like assistance with your connection issues we would be happy to help.
Information about what you have done to troubleshoot the issues would be needed
in order to diagnose the issue.
You can find a list of things here: DATA-TO-POST-TO-GET-HELP-FROM-THE-COMMUNITY
that will assist us in resolution of the problem.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums