High Speed Internet

I am paying for a service that i'm always having issues with internet NOT working
most of the Day we are not home and when we are home the service is not working properly!! Frustrating!! 

2 REPLIES
Helper

Re: High Speed Internet

Have you called to have a tech visit to inspect the lines and equipment?

 

You likely have coax issues causing your problems...loose connections, rodent chewed or weed eater damaged coax, water damage, etc. Post the signal levels from the modem. Also describe your setup (how many splitters, what equipment, where is it located in relation to the splitters, etc.)

Lead Moderator

Re: High Speed Internet

Good morning @NAISGARZA

 

There is some information you can post that would be helpful to diagnose

the issue here: DATA-TO-POST-TO-GET-HELP-FROM-THE-COMMUNITY

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums