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Different speeds in different parts of my city

I have been coordinating with other residents of Avon, OH and we have learned that parts of the city are being offered 300 Mbps internet while others are stuck at 100 Mbps.

 

I have looked at a couple of places where the 300 Mbps is offered and it appears that the affluent subdivisions (where houses cost upwards of $300k to 500k) are being offered the faster speed over the older neighborhoods.

 

Spectrum why are offering better speed options to the more affluent residents?

4 REPLIES
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Proven Sharer

Re: Different speeds in different parts of my city

$$$ 

Those neighborhoods likely also have AT&T, Frontier, etc. offering gigabit service so they want to ensure they don't lose customers. Also, more affluent customers means more disposable income to spend on more costly services.

Valued Participant

Re: Different speeds in different parts of my city

I live east of Cleveland, and have Spectrum ELP Internet. I don't believe my Internet speed is anywhere near 100 Mbps, let alone 300. This may be due to the fact that I have the lowest-priced Internet service Spectrum offers, but still, should not my speed be at least close to 100 Mbps if not higher? I don't want to upgrade if I do not have to. I have not yet heard of any plans by Spectrum to upgrade its service to the gigabit (!) level in my area; is such an upgrade planned in the near or foreseeable future?

 

Thank you.

 

Jeff

Fairport Harbor, Ohio 44077


@mjtimkowrote:

I have been coordinating with other residents of Avon, OH and we have learned that parts of the city are being offered 300 Mbps internet while others are stuck at 100 Mbps.

 

I have looked at a couple of places where the 300 Mbps is offered and it appears that the affluent subdivisions (where houses cost upwards of $300k to 500k) are being offered the faster speed over the older neighborhoods.

 

Spectrum why are offering better speed options to the more affluent residents?


 

 

 

Lead Moderator

Re: Different speeds in different parts of my city

@jhs190 Your speeds should not be higher than what you are subscribed to.  The ELP level of service would not be close to 100.

 

If you are looking for a higher speed you would need to change the package you 

have. 

 

You can dial 1-800-892-4357 to find out what speeds are available in your area. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

 

Established Sharer

Re: Different speeds in different parts of my city

It might also have a lot to do with where Spectrum can quickly get additional fiber and support equipment (CMTS nodes) installed to support the higher speeds.  Understand that ten new Spectrum internet users or customer upgrades to 300 Mbps need about the same fiber bandwidth as one hundred TWC legacy internet accounts with TV and telephone service.