Thanks for the reply.
It's a full router (Google Wifi) but I never connected anything. Nothing was changed with the connections and it is the same modem I've had for some time. It's very odd as when I call in they can see (as I do on my app) that the modem is in a connected status. The ports on the back just don't seem to work anymore.
The router should be connected to the modem, then all wired and wireless devices connected to the router. The only thing connected to the modem is the router. I would make sure this is how you are connected, then reboot the modem and router.
You told spectrum you were installing your own router and they turned off the wireless radio as well as turned off nat and put it in bridged mode.
That was a mistake as the device you bought only does wireless routing.
3 choices; Call TWC back and have them turn NAT back on so the other 3 ethernet ports work
Put a real wired router between the 2 devices to give you ethernet ports back.
Buy wifi to ethernet adapters for all wired devices to use the google wireless routing.
In the first 2 scenarios you may lose routing between wired and wireless devices, like shared printers and security cameras
You don't necessarily have to return the Google Wifi. I hear they are really good for wireless devices and give pretty good wifi coverage. You could either get a traditional gigabit router with multiple LAN ports or get a gigabit switch to connect to the one LAN port on the Google Wifi base, then connect your wired devices to the switch.
If you get a traditional router, get one with gigabit ports and has multiple antenna for max coverage. I assume that's why you got the Google Wifi in the first place, to maximize your wifi coverage perhaps a large or multi-story house?
read my 1st solution:
wireless off is seperate from NAT/ Bridged selection.Spectrum turned both off, they shoulda only turned off the wireless.. not the NAT which made this into a single port non routed device.