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Re: 400Mbps lies


MsRaye wrote:

Copy and paste the new signal level page...

This in the home channel was the primary issue:

ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrectables
1LockedQAM25617555000000 Hz1.4 dBmV39.1 dB224007787

Startup Procedure

ProcedureStatusComment
Acquire Downstream Channel Locked
Connectivity StateOKOperational
Boot StateOKOperational
Configuration FileOK 
SecurityEnabledBPI+
DOCSIS Network Access EnabledAllowed 

 

 
Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectedUncorrectables
1LockedQAM25617555000000 Hz-9.3 dBmV37.3 dB1422
2LockedQAM25610513000000 Hz-8.0 dBmV38.8 dB300
3LockedQAM25611519000000 Hz-8.4 dBmV38.7 dB731
4LockedQAM25612525000000 Hz-8.2 dBmV38.9 dB827
5LockedQAM25613531000000 Hz-9.0 dBmV38.6 dB1124
6LockedQAM25614537000000 Hz-9.0 dBmV38.6 dB830
7LockedQAM25615543000000 Hz-8.5 dBmV38.8 dB826
8LockedQAM25631639000000 Hz-10.9 dBmV36.6 dB728
9LockedQAM2569507000000 Hz-7.6 dBmV36.9 dB631
10LockedQAM25618561000000 Hz-9.0 dBmV37.5 dB332
11LockedQAM25619567000000 Hz-9.5 dBmV37.0 dB631
12LockedQAM25620573000000 Hz-9.9 dBmV36.8 dB1027
13LockedQAM25621579000000 Hz-10.0 dBmV36.7 dB1030
14LockedQAM25622585000000 Hz-10.0 dBmV36.8 dB1224
15LockedQAM25623591000000 Hz-10.6 dBmV36.4 dB1727
16LockedQAM25624597000000 Hz-10.6 dBmV36.9 dB1528

 

 
Upstream Bonded Channels
ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
1LockedATDMA35120 Ksym/sec30600000 Hz34.3 dBmV
2LockedATDMA25120 Ksym/sec24200000 Hz34.5 dBmV
3LockedTDMA12560 Ksym/sec19400000 Hz34.0 dBmV
4LockedATDMA42560 Ksym/sec37000000 Hz35.3 dBmV

 

heres my new modem report after the tech came

Expert

Re: 400Mbps lies

Horrible DS levels, this looks like a wet outside coax .. Levels should not be at -10

 I'll bet the outside line runs thru trees and has been chewed up by the tree rodents...

 Verify there isn't an amplifier inline in the house somewhere that has no power to it...

For US levels in the 30's, the DS should be in the 0 to +10dBmv range

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Re: 400Mbps lies

He actually rewired everything today cause at the drop they took initial readings then he replaced all the exposed conntections and coax on the back of my house and installed a new box and something that boosted the dbmv by 10 so everything is brand new and covered, I can show a picture tomorrow morning

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Re: 400Mbps lies

what exactly does that effect with the downstream power too low? according to the tech even the upstream levels that were off have nothing to do with speed just the reliability of the connection, will the ds i have effect latency or anything?