Rookie

200Mbps deployment to existing customers

Now that the base internet rate is 200Mbps, will Spectrum be deploying this rate out to the existing customers or is this just for new customers only?

7 REPLIES
RIP
Newcomer

Re: 200Mbps deployment to existing customers

I doubt it! Probably a price tag!
Proven Sharer

Re: 200Mbps deployment to existing customers

200 Mbps isn't base everywhere. Are you on a Spectrum plan or a legacy TWC plan? If you're on a Spectrum plan you should automatically be bumped up when it's available and you have a modem that can support it. If still on a legacy plan you will not be automatically bumped up.

Newcomer

Re: 200Mbps deployment to existing customers

I was automatically bumped up to 200.
Participant

Re: 200Mbps deployment to existing customers

your February Bill will show if you were auto upgraded to 200.
Spectrum Employee

Re: 200Mbps deployment to existing customers

While only certain markets will receive that increase in speed, the speed boost will be automatic to accounts in those markets - including existing Spectrum customers.

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Rookie

Re: 200Mbps deployment to existing customers

What markets are receiving the speed increase?

Rookie

Re: 200Mbps deployment to existing customers

i am in the Austin/Round Rock area and I was an existing TWC customer.  i have seen and heard about the new speeds, but haven't seen it yet on my network.  When should i see the increase?