05-07-2013 10:00 AM - last edited on 02-28-2017 08:09 AM by Julia_R
Hi and welcome to Spectrum Community! Please feel free to post questions about things like TWC/Spectrum products and services, programming, or even your home entertainment systems. We hope you find these forums to be a valuable resource, and we look forward to your participation.
Before posting, we ask that you please review the following guidelines below—if you have any questions please feel free to post in our Community Suggestion Box, or ask one of our Moderators!! Thanks!
The Forums are a place to exchange ideas, tips, information and techniques related to TWC/Spectrum. Anyone can search and read the posts but you must register with your TWC ID to participate.
Ask questions about TWC/Spectrum, our products or our services. You can ask questions such as “How do I program a DVR?” or "How do I get the most out of my internet service?”
Respond to any topic. We know that sometimes the best answers come from our customers themselves and encourage you to share your knowledge and experience with the rest of the community.
Keep it relevant. Staying on topic will help make the forums as useful for as many people as possible.
Keep it friendly. We’ll moderate the forums as needed, but we encourage you to flag any content that you find abusive, offensive or inappropriate by clicking on ‘Report Abuse to Moderator’.
Keep it legal. We prohibit the posting of any material (i) that infringes any patent, trademark, trade secret, copyright, or other intellectual property or proprietary right of any third party, (ii) that contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware, (iii) that is deemed to be illegal under any local, state, federal, or international law, or (iv) that encourages criminal conduct. Doing so may result in a loss of posting privileges, and we reserve the right to take legal action as appropriate.
Use caution when taking forum advice. You alone are responsible for assessing the credibility of other user postings. Time Warner Cable will not be liable for any damages to equipment or services caused by your reliance on the opinions set forth in the Forums.
Reveal personal information. Do not post your own private information, or the confidential or private information of any third party, in the Forums. This includes account numbers, addresses, phone numbers, passwords, credit card numbers or any other personally identifiable information. Report anyone requesting private information to the forum moderators.
Post controversial content. This includes anything defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, abusive, inflammatory, discriminatory or otherwise objectionable or injurious to third parties.
Present yourself or pose as someone you are not.
Post spam. Please refrain from promoting third party services, products, websites, or organizations or that would constitute advertising, junk mail, chain letters, or any other form of unauthorized solicitation.