Rookie

TV Guide Not Working Properly

On one of the TV's, the guide says "not available" and we can't get it to work. A look at individual programs shows the wrong time (an hour or so ahead) and so the wrong program is listed. How can we fix this?

1 REPLY
TWC Employee

Re: TV Guide Not Working Properly

I've had the same thing happen to me before. The way I fixed it was by rebooting by unplugging the cable box from the power outlet and then plugging it back in. Have you tried this step already?
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