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Participant
rjbasye
Posts: 29
Accepted Solution

Starz And Encore Play Not Authorized for former Insight Customers?

I do subscribe to both services and it says not authorized when I try to login using my TWC ID. Is this service available to former Insight Communications subscribers yet?

Participant
SweetDudeJim
Posts: 32

Re: Starz And Encore Play Not Authorized for former Insight Customers?

If you could please email our Social Media Team at twcable.help@twcable.com they would be happy to take a further look. 

 

Thank you for participating in the forum. 

Participant
rjbasye
Posts: 29

Re: Starz And Encore Play Not Authorized for former Insight Customers?

Thanks for the reply but I was able to login with my TWC account as of last night and Starz and Encore Play both worked great on my PC.

Moderator
TWC-JayW
Posts: 113

Re: Starz And Encore Play Not Authorized for former Insight Customers?

That's excellent news, I'm glad to hear that it's working for you.  Take care.