3 weeks ago
I don't always have time to watch a show when it airs. I would expect it to be available the next day, but I am willing to wait 2 days for it. I am finding quite a few shows not updating. The season Finale of shows that happened 2 weeks ago, still not available. "HOT" topic shows not available for 3 or more days. I think I'm going to cancel and go to HULU and AMAZON Prime for HBO and Starz , I'd like to email the Spectrum but I only see a "call" option.
3 weeks ago
I apologize for the frustration. The networks determine when On Demand content is made available. We make content available as soon as it is authorized.
Social Media Customer Care
Community Forums Moderator
2 weeks ago
This answer doesn't explain why shows are available On Demand on my Spectrum app on ipad, but are not available on my cable boxes and vice versa. This happens regularly. Two examples today:
National Geographic - Genius
Cable box - episodes 2 & 3 available
Spectrum App - episodes 1, 2, & 3 available
Food Network - Iron Chef Guantlet
Cable box - episodes 1, 2, 3, & 5 available
Spectrum App - episodes 1, 2, 3, & 4 available
a week ago