Rookie

ION network

ION Television, channels 9 and 125 in the Binghamton, NY, market, is often blank but other times it comes in properly.  I contacted TWC support and did  a reboot that was suggested after they refreshed the connection.  The problem still occurs.  This has been going on for a very long time.  Is there a problem with the signal from ION? This is very frustrating.

3 REPLIES
Expert

Re: ION network

[ Edited ]

Contact the local channel that transmits ION. will be WQPX ch 32 (64.1) or WSPX ch 15  that are around 50-75 miles from you.

They can check their end and address the issue with TWC/ Spectrum

Rookie

Re: ION network

I would expect TWC to know what is going on instead of me needing to do the research.

Expert

Re: ION network

Call TWC/ spectrum then... and good luck...  After rebooting your boxes a half dozen times and maybe deciding to send a tech out who will tell you it's not their problem, You will have wasted 2 weeks and still won't have acceptable recepion of ION