11-15-2015 02:18 PM
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01-09-2016 09:46 AM
This issue has been raised before, and back in February 2014 a TWC Retail Partner Account Executive named Kevin T posted on this board that "Fox Broadcasting Company now offers an HD feed, and we look forward to adding this feed to our lineup in the future" (http://forums.timewarnercable.com/t5/Channels-and-Programming/FS2-Fox-Sports-2-Not-in-HD/td-p/20769)...
It's now two years later (I guess it was wise of him not to specificy *when* in the future), and any paying TWC customer interested watching the FA Cup matches being shown today still has to squint at a horrible SD picture. I think if there is genuine interest in customer care here, as opposed to prolonged customer brush-offs, the situation shoudl be remedied sooner rather than later.
01-30-2016 01:08 PM
01-30-2016 07:28 PM
Another year and another terrible viewing experience while watching the 24 Hours of Daytona on Fox Sports 2. As mentioned previously in this thread, a TWC rep stated 2 years ago that there is an HD feed available for this channel, and that TWC would be adding it soon (http://forums.timewarnercable.com/t5/Channels-and-Programming/FS2-Fox-Sports-2-Not-in-HD/td-p/20769). When can we realistically expect this to happen?
For what it's worth, and for anyone interested, here is where TWC suggests making this channel request: http://www.timewarnercable.com/en/support/channel-feedback.html.
02-05-2016 05:32 PM
03-10-2016 12:14 PM
This request was made at least as far back as 2014, and this particular thread was started in October of 2015. TWC has done nothing about this. I followed TWC's advice and made a channel request here: http://www.timewarnercable.com/en/support/channel-feedback.html, but evidently this request has been ignored. As I posted previously, a TWC rep stated 2 years ago that there is an HD feed available for this channel, and that TWC would be adding it soon (http://forums.timewarnercable.com/t5/Channels-and-Programming/FS2-Fox-Sports-2-Not-in-HD/td-p/20769). The obvious conclusion is that TWC is not concerned about this issue, and is only making an attempt to placate their customers.
The 12 Hours of Sebring will be taking place on March 19, and once again the beginning of the race will be broadcast in HD on Fox Sports 1, but we will be forced to watch the terrible SD feed on FS2 for the remainder of the event.
Thank you TWC for ignoring customer concerns and charging a premium price for a substandard service.
03-15-2016 02:41 PM
I have mode a few requests on Phone with Customer reps and by filling in the Feedback form. Looks like there is still no luck to have TWC to turn FS2 into HD. If FS2 is not broadcasted in HD, I can understand you wont be able to carry it. But it does have HD feed, and Fox now covers so many Soccer Games: Bundesliga, Champions League, Europa League, Euro 2016 and World Cup in 2 years.
Can someone work some magic on this...