Newcomer

Why isn't many programs that have aired not on On Demand?

I now have a very long list of programs that have aired recently and are not on On Demand.

 

You have Mr. Robot episodes 1, 2, 4.  Where is 3? 

 

Considering that many of the programs I follow are not yet listed a week out, I shudder to think of all the programs that are not up yet. 

 

I spend way too much for such lazy service.

4 REPLIES
Expert

Re: Why isn't many programs that have aired not on On Demand?

Copyright holders control the replays, complain to them.

You don't pay "extra" for OD so there's no recourse with TWC...

 

Newcomer

Re: Why isn't many programs that have aired not on On Demand?

You are not alone. My husband does all his viewing thru On Demand. Not happy at all.

Newcomer

Re: Why isn't many programs that have aired not on On Demand?

I have same complaint and their response is unacceptable and surely a sign of poor customer service.  They should have worked out better contract with channels so that air dates are not 4-10 days after.   Terrible.   Peace.  

Re: Why isn't many programs that have aired not on On Demand?

this has been an issue for 5 days. I called support and was informed on demand was being upgraded . I was also told on demand updates the tv shows every 24 hours. at l did not have this issue before spectrum took over