04-03-2017 06:08 AM
This problem has been an issue since before Spectrum took over--some channels simply show up as black screens, completely unavailable even though other channels are coming through fine. We mainly watch channel 186, H&I, especially in the morning when the westerns are shown. It FREQUENTLY fails to be available, just a black screen.
04-03-2017 06:15 AM
Where are you located? What package do you subscribe to? Is this on a cable box or a streaming device? If this is a channel you should be receiving as part of your subscription you may have signal issues going to the box.
04-03-2017 06:24 AM
I'm having same problems as Newcomer. My ROKU can receive all subscribed channels but I cannot receive them through the DVR. I receive some but not all. I've got the Spectrum TV Basic and Select.
04-03-2017 06:40 AM
Copy and paste the modems signal level and error log pages. Might show intermittents that cause MOD PPV & SDV to load intermittently...
Look at it this way:
The programs viewable thru TWC are different than Spectrum.. They are 2 different companies sharing the same coax...