Participant

Error HL813 - HBO on demand not available

HBO on demand is not available.  I just get an error code.

 

Also, why can’t  I restart an HBO film now?  This was working yesterday.

 

Also, why can’t I access the fullscreen movie description for any channel when I prss the Info button on my remote?  This was working yesterday.

1 REPLY
Trusted Helper

Re: Error HL813 - HBO on demand not available

Hello,
This is very likely overnight maintenance. This is done between midnight and 6am, Due to On Demand being similar to a "Live" broadcast from the server, if cable or Internet is being updated, you will see these kinds of errors and situations. Try after 7am. Should be back by 8am at the latest.

Satch