Observer

Constant pixelation with ceton 6ETH card.

stant pixelation w/ceton 6ETh card. I have directly hooked it up to ,y only cable feed into the house. The screen pixelates and is jittery while the picture is in motion. I have exhausted all avenues with Ceton. Can you Help? My ticket ID w/ceton is  QCC-508-51480. In case you want to review it. Thanks.

10 REPLIES
Expert

Re: Constant pixelation with ceton 6ETH card.

No one here can do that.We're all customers like you.

 

Go into the Diags/ signal level page,

 copy and paste the rx level and BER (s/n) here

 

 are you on TWC internet? if so, copy and paste the signal page from 192.168.100.1  or 192.168.0.1

here as well

Should point to a problem

 

Observer

Re: Constant pixelation with ceton 6ETH card.

No I am not a TWC internet subscriber. Just plain TV. Does that make a difference?

Expert

Re: Constant pixelation with ceton 6ETH card.

[ Edited ]

no, need some levels from either.

 

You're going to need to grab levels for a low channel a mid and a high one.. Like 2, 7, 50

 

Observer

Re: Constant pixelation with ceton 6ETH card.

I am at work now. I will post in about 7 hours. Do you think TWC cablecard help line would be of some use?

Expert

Re: Constant pixelation with ceton 6ETH card.

No, it's either a low or a noisy signal issue, possibly an overloaded CPU if you're not minimizing background tasks.

Expert

Re: Constant pixelation with ceton 6ETH card.

If you have a tuning adapter, you may be able to look at it's levels.

Those will be somewhere in the Cetons diagnostic menu

Observer

Re: Constant pixelation with ceton 6ETH card.

I just put in a new graphics card. I still have the same trouble. I Also tried it on another computer. Still the same issue.

Contributor

Re: Constant pixelation with ceton 6ETH card.

dpohlma,

 

FYI, Ceton ticket discussions cannot be viewed by others. It is unclear as to whether or not you have followed through with *all* of their requests and suggestions as trivial as they may *seem* to you. The 6Eth can be very particular about network hardware, drivers and configuration.

 

For more direct interaction and discussion with Ceton users and often their personel, go to:

 

http://www.thegreenbutton.tv/forums/viewforum.php?f=68

Observer

Re: Constant pixelation with ceton 6ETH card.

Thank you for the advice. I have posted on the green button.

 

Here are the results I took this morning with and without the tuning adaptor

 

tuner 1

channel 2

SL 1.7 without -8 with TA

SNR 39.0 w/o 37.1 with TA

 

tuner 2

channel 5

SL 1.8 w/o -8.1 with

SNR 39.5 w/o 37.9 with

 

tuner 3

channel 75

SL 5.7 w/o -4.7 with

SNR 39.4 w/o 39.4 with

 

tuner 4

channel 107

SL 8.5 w/o -2.2 with

SNR 38.6 w/o 39 with