03-29-2016 08:21 AM
I have a Hauppage 2650 TV tuner plus the cable card and tuning adapter from TWC and use Media center to record TV to a computer hard drive, The log for the TV tuner frequently shows a message (twice in the part 2 days) that the cable card has reset and that there has been a161-0 error code and I should contact TWC. This results in the EMMs dropping to zero and I have to call to get "hits" until I reach the magic number of 40. What is the problem and how can it be corrected?
03-29-2016 08:42 AM - edited 03-29-2016 08:43 AM
Copy and paste your modems signal level and error log pages.
describe where the modem is splitter wise compared to the TA's from the incomming coax.
Is the hauppage connected to the TA's out coax port?