6 REPLIES
Expert

Re: didgital adapter sound issue

Go into the TV's audio menu set it for narrow or normal, not wide or theater or expanded.

 

 

Lead Moderator

Re: didgital adapter sound issue

@elevymkahn  You are having problems with your audio from a digital adapter? 

 

You may wish to start your own thread in regards to your situation. This thread has

not been active since last October.

 

Regards,
Julia R.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

Newcomer

Re: didgital adapter sound issue

how do you change this?
Expert

Re: didgital adapter sound issue

Did you look in both the cable box and tv?

Observer

Re: didgital adapter sound issue

I am not sure what that means. When I go into the setting menu I do not see any "wide" or "normal" under audio

Expert

Re: didgital adapter sound issue

You have the audio in the TV set to wide rather than normal.

 

Observer

didgital adapter sound issue

I have the Cisco digital adapter on a Vizio smart TV. I was told that soon the TV will not work without any type of box, but even though I pay a montly amount for the service, I still have to pay for the box. The issue is that when the TV is plugged into the box the volume will go up and down on its own, I have to constanly adjust the volume either because I can't hear it or it gets too loud.