11-12-2016 02:20 PM
Downstream Bonded Channels
|Channel||Lock Status||Modulation||Channel ID||Frequency||Power||SNR||Correctables||Uncorrectables|
|1||Locked||QAM256||24||417000000 Hz||4.2 dBmV||41.9 dBmV||0||0|
|2||Locked||QAM256||17||375000000 Hz||5.1 dBmV||42.6 dBmV||0||0|
|3||Locked||QAM256||18||381000000 Hz||5.2 dBmV||42.6 dBmV||0||0|
|4||Locked||QAM256||19||387000000 Hz||4.8 dBmV||42.6 dBmV||0||0|
|5||Locked||QAM256||21||399000000 Hz||4.6 dBmV||42.5 dBmV||0||0|
|6||Locked||QAM256||22||405000000 Hz||4.2 dBmV||42.2 dBmV||0||0|
|7||Locked||QAM256||23||411000000 Hz||4.1 dBmV||41.9 dBmV||0||0|
|8||Locked||QAM256||10||333000000 Hz||3.2 dBmV||41.9 dBmV||0||0|
Upstream Bonded Channels
|Channel||Lock Status||US Channel Type||Channel ID||Symbol Rate||Frequency||Power|
|1||Locked||ATDMA||6||2560 Ksym/sec||24200000 Hz||43.3 dBmV|
|2||Locked||TDMA||5||2560 Ksym/sec||19400000 Hz||43.5 dBmV|
|3||Locked||ATDMA||7||5120 Ksym/sec||30600000 Hz||43.5 dBmV|
|4||Locked||ATDMA||8||5120 Ksym/sec||37000000 Hz||44.0 dBmV|
11-12-2016 12:55 PM
are you using the internal loop thru splitter in the TA's for your Tivo's?
Can you copy and paste your modems signal level pages from 192.168.0.1 or 192.168.100.1
11-12-2016 11:07 AM
I lost most non-basic cable channels last Friday. On one TV earlier in the day, and the other TV later that night.
I use Tivo with m-Card cable cards and tuning adapters. After working with 4 different service people:
1) Cablecard support on the phone (usually my best bet)
2) On site tech who just rebooted everything that I had already done on the phone with (1) + changing out some connectors
3) On site tech who checked all the lines coming into my apt, and at least got me a few channels back. Also switched out the tuning adapters to no avail, and spent several hours talking to different techs back at central offices.
4) On site tech who changed out tuning adapter again, but no change
Finally (4) finds out that there is some known issue, and we'll just have to wait until they resolve it. ETA unknown. Between (1) and (4) its been 8 days so far.
Just posting this here in case anyone else is experiencing this, because it is very frustrating to find no information online about this apparently known issue. Tech (3) had also implied that they had been seeing a lot of new/different issues since the Spectrum switch.