4 REPLIES
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Community Manager

Re: Spectrum doesn't support CableCards

@JoeO

 

I apologize for any inaccurate information.  CableCard is still supported.  You can reach CableCard support directly at 1-866-532-2598. 

 

James M.
Spectrum Social Media Customer Care
Forums Community Manager

Expert

Re: Spectrum doesn't support CableCards

Theoreticly, if you have a cablecard and a tuning adapter you can doi anything a full 2 way cable box does including SDV channels and PPV

Established Sharer

Re: Spectrum doesn't support CableCards


JoeO wrote:

I have been told by multiple employees that cable cards are no longer supported....

 

Please train your people properly.


============

 

ALL cable compaines HAVE TO support cable cards, by FCC rule.

 

There may bbe some few exceptions, but Spectrum DOESN'T have one.

 

 

Established Sharer

Re: Spectrum doesn't support CableCards

The level of misinformation is astonishing. I have a Cablecard with a tuner adapter in use on a TiVo. There is even a dedicated Cablecard support group. Anyone calling customer service for anything Cablecard related should immediately request to be transferred to them. Last week the regular CSR reps told me I could order a PPV boxing match via the TiVo...ummmm no.

Valued Participant

Spectrum doesn't support CableCards

I have been told by multiple employees that cable cards are no longer supported....

 

Please train your people properly.