06-29-2016 06:31 PM
06-07-2016 09:15 PM
May be a signal issue.
If you have twc internet, copy and paste the modems signal level and error log pages.
DO NOT RESET THE MODEM, need the historical data.
Next, on the cbl remote, hold in the select button for 10 seconds then hit the up arrow. What are the IB levels and the OOB levels?
06-07-2016 07:16 PM