Internet access blocked by bill paying notice - legit?

I can't get internet access due to a notice appearing on all my browsers about bill paying options. The notice requests that I click a link to acknowledge receipt. Sounds like ransomware to me. Is this legit?
4 REPLIES
Sharer

Re: Internet access blocked by bill paying notice - legit?

Are you current on your bill or do you have a past due amount?

Expert

Re: Internet access blocked by bill paying notice - legit?

Call  1-800-892-2253.. If there's a past due balance over the payment date for it, it sounds like you're internet is cut off  and the redirect is legit.

Highlighted

Re: Internet access blocked by bill paying notice - legit?

Yup, past due amount. My wife pays that bill, not me, so I wasnt expecting that problem. I immediately assumed a virus after all the ransomeware news last weekend. Payment made.
Newcomer

Re: Internet access blocked by bill paying notice - legit?

dose spectrum keep the internet open becuase net neutrality is get stop will you guys still keep the internet open and let people go what ever website we want