Community
Title Posts

Community Announcements and Guidelines

Latest Topic - Forums_Help & FAQ's
6

News and Updates

Latest Topic - Charter Communications
4

Suggestions About the Community Forums

Let us know what you like about the community and how we could improve it. Please note that this area is not for TWC products & services feedback.
222
Title Posts

Product Feedback and Suggestions

Whether it's Internet, TV, phone, or one of our apps, is there a feature you would like to see added to any of our products, or something that would make your experience with one of our products better?
Latest Topic - Internet prices
2637

Experience

We're making changes to improve your experience and want to hear your thoughts, feedback and suggestions.
Latest Topic - Bait and switch tactics?
7764

TWC ID

(1 Item)
Title Posts

Registering for and Using your TWC ID & My Account

Tips on managing your account online by registering for a TWC ID and using My Account. *PLEASE NOTE- this board is not for individual billing issues.*
688

Internet

(8 Items)
Title Posts

Connectivity

Get help regarding your internet service
Latest Topic - Company has internet d/c
41183

Web Browsing

Whether you use Safari, Internet Explorer, or Chrome, this is the place to discuss browsers and your internet
Latest Topic - Losing connection
464

Email

Questions about email clients and services, including webmail.
4421

Home Networking

Get assistance with setting up your home network—everything from network security to adding devices such as printers
3670

IPv6

Questions and information about IPv6
1441

TWC WiFi Hotspots

Questions regarding Time Warner Cable's free public WiFi hotspots? This is the place.
482

Antivirus & Internet Security

All about protecting your computer and tips for safe internet browsing
371

Tablets and MobileDevices

Need help setting up and using your new device with your internet service? This is the place.
201

TV

(3 Items)
Title Posts

Equipment

Questions about set-top boxes, DVRs, and digital adapters provided by TWC
9565

Picture Quality

Troubleshooting issues with your video service.
1484

Channels and Programming

Have a favorite channel you’d like to see? Questions about programming? Post them here.
Latest Topic - international channels
6903

Spectrum TV

(6 Items)
Title Posts

Spectrumtv.com

All about watching live TV and managing your DVR from your PC, Mac, or Laptop.
Latest Topic - Spectrumtv.com
2280

Spectrum TV for iOS

Getting the most out of your Spectrum TV apps for iPad and iPhone
Latest Topic - Spectrum app and charges
845

Spectrum TV for Android

Answers to questions about using Spectrum TV with your Android device
739

Spectrum TV for Roku Devices

Using the Roku Spectrum TV app
Latest Topic - Roku service sucks
3454

Spectrum TV- Other Devices

Spectrum TV on devices such as Xbox and Samsung TV's
1367

TV Everywhere

Using partner apps like HBO Go, Max Go, Showtime and Watch ESPN
1294
Title Posts

Other TWC Spectrum Apps

Tips for using the MyTWC app to manage your account, TWC WiFi Finder, and TWC Sports Net.
636
Title Posts

CableCARD Q and A

A starting place for those with general questions about CableCARDs and CableCARD enabled devices.
333

TiVo

343

Ceton

97

Hauppauge

50

Other CableCARD Devices

39

Tuning Adapters

163

Home Phone

(2 Items)
Title Posts

Equipment

Questions about home phone equipment
1253

Voicemail & Features

Get answers about features like Voicezone, caller ID on TV and more.
1082
Title Posts

Product Usage

111

Equipment and Components

Questions about Intelligent Home equipment such as keypads, in-home touchscreen, cameras, smoke detectors and more
Latest Topic - Equipment
261

TWC IntelligentHome Mobile App

Questions about downloading and configuring the TWC InteligentHome App
64

TWC IntelligentHome Portal

Questions about managing your IntelligentHome via the web portal
42